In a new study, the accounting giant Ernst & Young announced its findings about the relationship of employee engagement and productivity.
The study found that “when people feel like they belong, they are more productive, motivated and engaged as well as 3.5 times more likely to contribute to their full, innovative potential.”
It also reported that workers expect and value diversity at work, and, after home, they most commonly cite work as their place of community, ahead of places of worship and their neighborhoods. Social isolation and exclusion at work hurt employees, and end up hurting the bottom line.
Even though ostracism is usually rejected by courts as an actionable form of retaliation for complaining about discrimination, the majority of respondents in the study considered it a form of bullying, with higher numbers in the LGBTQ and Latino communities.
A workplace culture treating people as parts of a machine, or, worse, punishing those who speak up, will lose workers by attrition or by disengagement. It is worth taking a good look at how a work environment’s system of communications, rewards, and punishments operate, and decide if improvements are in order.